Job Description
The Training Consultant will work with the Operations team to deliver high-impact customized training solutions for clients. The ideal candidate will take the initiative to meet clients, understand their pain points, perform a gap analysis, propose a set of solutions, and execute their plan to successful completion.
Responsibilities
- Identify and assess future and current training needs for clients by analyzing job roles, and defining career paths
- Monitor and evaluate training effectiveness, success and ROI periodically, and delivering reports
- Maintain a keen understanding of training trends, developments and best practices
- Recommend and curate training solutions to clients based on their needs and requirements
- Learn about the 100,000+ learning products that we offer to clients and how they can be used to best serve different needs
- Manage the technologies and technical personnel required to develop, manage and deliver training content
- Oversee client training programs that include e-learning, training videos, classroom training, training feedback and more for clients
- Schedule training sessions, and manage course enrollment (very little)
- Work with managers to address learning issues, instruction problems, or new educational needs regarding specific employees or departments in the client’s company
- Boost training adoption by executing ‘internal marketing’ and ‘knowledge marketing’ strategies (ask us about it in the interview)
Qualifications
- Bachelor’s degree or relevant experience
- 3+ years’ experience in HR, L&OD or training management
- Strong organizational, critical thinking and communications skills
- Attention to detail and good judgement
Industry
E-Learning, Consulting, and Information Technology
Employment Type
Full-time
Experience
Associate (2-3 years)
Job Function
- Consulting
- Training
- Strategy